Terms & Conditions
ABcrystal.com is a Chandelier Crystal Parts distributor of Swarovski Strass prisms and crystal beads. In addition, we carry Chandelier replacement parts manufactured by Asfour 30 % Lead Company from Egypt, We have been selling these products since 2001, and carry a large selection of crystal styles.
ABCRYSTAL is dedicated to respecting and protecting the privacy of our clients. All information you provide, such as name, telephone number, postal address, e-mail addresses or any additional personal information, will be used solely to process your order and ship to you in a timely manner.
Our services are designed and operate with the protection of your privacy in mind.
Shipping policy & Return Policy
To show you that you will be 100% satisfied with the quality of our chandeliers Crystal parts, we have a 30 days, no hassle money back guarantee . When you receive your order, if you are not satisfied with our quality or any other reason, just return it back to us and we will give your money back, no questions asked and we do not charge restocking fees like many online retailers
Shipping Time -- Most orders received before 2:00PM Eastern Standard Time will ship the same day, Monday through Friday, provided the product ordered is in stock. Most orders received after 2:00 PM EST will ship the next business day. Orders are not processed or shipped on Saturday or Sunday.
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by ABcrystal.com or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
We offer a variety of shipping options depending on your needs. Shipping are based on the shipping method, total weight and volume of your order as well as the destination.
We do our best to pack every order carefully and securely to ensure that your products arrive in good condition. Currently we have a 1-2 day processing time Monday through Friday
The transit time for your order depends on the distance it has to travel and may be affected by factors outside of Abcrystal.com control such as late trailers, poor weather conditions or higher shipping volumes.
Abcrystal may offer free shipping throughout the year, this offer is subject to change or cancellation without notice.
For Shipping Outside the United States, or Shipping to Hawaii, Puerto Rico, Alaska Please Call For Details. Our Shipping Promotions do not Apply to These Locations. Also note if an order is shipped outside of the USA you are responsible for any duties, customs, taxes, etc.
Please allow for approximately 7-10 days delivery time from the day your order is placed.