Terms & Conditions

ABcrystal.com is a Chandelier Crystal Parts distributor of Swarovski Strass prisms and crystal beads. In addition, we carry Chandelier replacement parts manufactured by Asfour 30 % Lead Company from Egypt, We have been selling these products since 2001, and carry a large selection of crystal styles.  

STORE TERMS PRIVACY POLICY PAGE:

This privacy policy is intended for all users of abcrystal.com.

ABCRYSTAL is dedicated to respecting and protecting the privacy of our clients. All information you provide, such as name, telephone number, postal address, e-mail addresses or any additional personal information, will be used solely to process your order and ship to you in a timely manner.

Our services are designed and operate with the protection of your privacy in mind.

Contacting abcrystal.com: If you have questions or concerns about the abcrystal.com guidelines, policies, procedures, you can contact us at (abcrystal56@yahoo.com)

Shipping policy & Return Policy

To show you that you will be 100% satisfied with the quality of our chandeliers Crystal parts, we have a 30 days, no hassle money back guarantee . When you receive your order, if you are not satisfied with our quality or any other reason, just return it back to us and we will give your money back, no questions asked and we do not charge restocking fees like many online retailers

Shipping Time -- Most orders received before 2:00PM Eastern Standard Time will ship the same day, Monday through Friday, provided the product ordered is in stock. Most orders received after 2:00 PM EST will ship the next business day. Orders are not processed or shipped on Saturday or Sunday.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by ABcrystal.com or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

 

Shipping Charges:

Shipping charges range from Free to 10% of the item price (depending on the item). Please click the order button to see the exact shipping charges per item.

For Shipping Outside the United States, or Shipping to Hawaii, Puerto Rico, Alaska Please Call For Details. Our Shipping Promotions do not Apply to These Locations. Also note if an order is shipped outside of the USA you are responsible for any duties, customs, taxes, etc.


Taxes:

We collect state sales tax when the shipping address is in one of the following states:

NJ TAX RATE 6.625%

CA TAX RATE 7.5% -10%

 

Please allow for approximately 10-14 days delivery time from the day your order is placed.